Upgrading your septic tank can feel like a daunting task, but at Our Rivers, we’ve designed a process that is simple, transparent, and impactful. Our mission is simple: to help homeowners modernise their wastewater systems at no cost, while reinvesting in the health of local rivers and the communities around them.

If you have ever wondered what happens after you register your interest, here is a step-by-step guide outlining the full process.

1.       Register Your Interest

Your upgrade journey begins with a quick, no-pressure sign-up. Just complete our short registration form on our website with your property details.

You will receive an automated confirmation email (don’t forget to check your junk folder), along with more information about who we are, our partners, and how the scheme works.

From there, a member of the Our Rivers team will get in touch to gather more information about your current septic system and confirm whether you are eligible for a free upgrade. If you are, we will ask you to sign a Homeowner Agreement so we can move forward.

2.       Free Assessment

Once you’re officially on board, our trusted drainage installers will visit the site. They will arrange a site survey to assess your existing system and talk you through the proposed upgrade.

This is a great chance to ask the experts any technical questions. Our installers are always happy to explain how the new package treatment plant works and what you can expect.

During this time, our legal team at HCR Law will be conducting your title review.

3.       Installation

Before installation begins, we will guide you through the legal agreements, such as the Septic Tank Upgrade contract, and the Unilateral Undertaking agreement, and the installation contract, so that you feel fully informed.

Your proposed upgrade is then submitted to the Local Planning Authority for approval.

Once approved, the exciting part begins! Our professional installers will work with care and precision to install your new system while keeping disruption to a minimum.

4.       Enjoy Your New System

With installation complete, your new package treatment system gets straight to work. It’s designed to operate more efficiently with sustainability in mind, and with far less environmental impact than older septic tanks.

You will also benefit from a free initial service and maintenance period to ensure everything runs smoothly.

5.       See the Wider Impact

This is where your upgrade becomes part of something bigger. By modernising your system, you are directly contributing to cleaner rivers, healthier habitats, and improved water quality in your local area.

Our process is designed to be clear, supportive, and stress-free, and if you ever have any questions, there’s always someone at the end of the phone ready to help.

By upgrading your septic system through Our Rivers, you’re not only improving your home but also helping to restore ecosystems, support wildlife, and strengthen rural communities.

Ready to begin your upgrade journey? Register today and take the first step toward healthier rivers and a more sustainable